IMPORTANT POLICIES

IMPORTANT POLICIES

SESSIONS & 
PACKAGES

SESSIONS & 
PACKAGES

BOOKINGS

BOOKINGS

SELF-CARE

SELF-CARE

PAYMENT POLICY

All of our sessions and packages must be pre-paid and all sales are final unless you cancel/reschedule 48hrs prior to your appointment.

REFUND POLICY

All sales are final and we do not issue any refunds. 

TIPPING POLICY

If you would like to tip, you can apply it to the total payment when you book or you can tip via cash at the end of your session as well. *(Please note that cash is ONLY accepted in a tipping form and we do NOT accept cash for any of our other services.)

CANCELLING & RESCHEDULING POLICY

Please take note that we require 48hr to cancel/reschedule your appointment. Anything less than 48hr notice will not be refunded or applied to another date. Cancellation/Rescheduling must be done by contacting us directly via phone (416.319.6341) or email (hannah@liberatingyeg.ca).

NO SHOW POLICY

Please note that if you no show your appointment, that you have automatically forfeited your appointment and will not be refunded.

LATE POLICY

Life happens! We totally get it, but we ask that if you are running late, please let us know as soon as possible! We are understanding and accommodating - but we are also on a schedule so please understand that we will only be able to fulfill the remainder of the session that you have paid for.

PHYSICAL CLEANLINESS POLICY

We kindly request that you come to your session with a clean body and clean clothes.

CLOTHING POLICY

Clothing is required in order for us to stretch you. We recommend loose/comfortable clothing. Sweatpants, shorts, leggings, t-shirt, sweatshirt, etc. Please avoid wearing jeans, skirts, dresses, etc. as they are harder to stretch in. Socks are also highly recommended, but not mandatory.

FRAGRANCE POLICY

You are welcome to wear fragrances, but please do not overdue them.

PAYMENT POLICY

All of our sessions and packages must be pre-paid and all sales are final unless you cancel/reschedule 48hrs prior to your appointment.

REFUND POLICY

All sales are final and we do not issue any refunds. 

TIPPING POLICY

If you would like to tip, you can apply it to the total payment when you book or you can tip via cash at the end of your session as well. *(Please note that cash is ONLY accepted in a tipping form and we do NOT accept cash for any of our other services.)

CANCELLING & RESCHEDULING POLICY

Please take note that we require 48hr to cancel/reschedule your appointment. Anything less than 48hr notice will not be refunded or applied to another date. Cancellation/Rescheduling must be done by contacting us directly via phone (416.319.6341) or email (hannah@liberatingyeg.ca).

NO SHOW POLICY

Please note that if you no show your appointment, that you have automatically forfeited your appointment and will not be refunded.

LATE POLICY

Life happens! We totally get it, but we ask that if you are running late, please let us know as soon as possible! We are understanding and accommodating - but we are also on a schedule so please understand that we will only be able to fulfill the remainder of the session that you have paid for.

PHYSICAL CLEANLINESS POLICY

We kindly request that you come to your session with a clean body and clean clothes.

CLOTHING POLICY

Clothing is required in order for us to stretch you. We recommend loose/comfortable clothing. Sweatpants, shorts, leggings, t-shirt, sweatshirt, etc. Please avoid wearing jeans, skirts, dresses, etc. as they are harder to stretch in. Socks are also highly recommended, but not mandatory.

FRAGRANCE POLICY

You are welcome to wear fragrances, but please do not overdue them.

LOST & FOUND POLICY

Losing stuff is never fun! We will do our best to make sure that lost items get returned back to you, but because it is not our own space, we cannot guarantee that we will be able to grab your lost items before someone else does. If you realize that you left something behind, please notify us right away and we will do our absolute best to retrieve it for you and then hold onto it until you are able to pick it up.

LOST & FOUND POLICY

Losing stuff is never fun! We will do our best to make sure that lost items get returned back to you, but because it is not our own space, we cannot guarantee that we will be able to grab your lost items before someone else does. If you realize that you left something behind, please notify us right away and we will do our absolute best to retrieve it for you and then hold onto it until you are able to pick it up.